1. TomRawlo's Avatar
    Today I noticed that my phone was frozen so I did a soft reset to get it back on. After doing that the password input is now completely gone. I have tried turning the phone off/on and soft resetting it again but nothing will make the numbers appear. There is no way I can possibly get onto the phone so does anyone know how to fix this?

    Thanks!
    10-05-2014 11:44 AM
  2. anon(8921886)'s Avatar
    If You Can remove the app from the browser store, do that, else, I hope you backed up everything and you need to use Nokia recovery tool imo.
    10-05-2014 11:54 AM
  3. TomRawlo's Avatar
    Don't think I can. I signed into the store website and it said re install but that did nothing.
    10-05-2014 12:01 PM

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