1. Pranshul Sood's Avatar
    After the latest update came out to Truecaller, I was pretty excited to see the Caller ID feature finally making it's way to windows phone. But for some reason I'm unable to enable the Caller Id. I go the settings to enable it, switch on by sliding the button, it takes me to a prompt box which says allow truecaller to identify contacts not in the contact list. I press ok but when i return to the app, the toggle button automatically is set to off again. It doesn't activate at all. I repeated this process several times but it switched off on its own again and again. I've tried uninstalling the app but with no luck. Is anybody here facing the same issues? Help is needed. Thanks in advance. :)
    10-16-2014 10:00 AM
  2. judemanutd's Avatar
    same issue here, i have updated the network app and it still does not get enable for me.
    10-16-2014 10:02 AM
  3. judemanutd's Avatar
    move the app to phone memory and try enabling it,that did the trick for me.
    10-16-2014 10:15 AM
  4. judemanutd's Avatar
    you need to have lumia cyan windows phone 8.1 and the new network update which came out on 10th or 9th of october.
    10-16-2014 01:46 PM
  5. Laura Knotek's Avatar
    That's strange. I just got a call from a number I didn't know, and Truecaller displayed their name.
    Sent from my Nokia Lumia 920 via Tapatalk
    10-16-2014 01:57 PM
  6. srivatsrini's Avatar
    moving the app to phone memory works?
    10-16-2014 03:50 PM
  7. Ashish Gupta888's Avatar
    Actually now the thing is, Lets say i m calling from my LL ( after deleting from my contact list i.e. now it becomes unknown number) 10 times then out of 10 its showing only 4-5 times the name( Home Airtel - truecaller). What does this mean??

    It could be weak/no 3g or wifi connection. That's what I can think of since its working flawlessly for me.
    10-16-2014 06:59 PM
  8. Ashish Gupta888's Avatar
    moving the app to phone memory works?

    Yes, it works.
    10-16-2014 07:00 PM
  9. Goutham Reddy Chandupatla's Avatar
    Moving the app to Phone memory works for me as well !!
    10-17-2014 11:32 PM
  10. Kaushik Dash's Avatar
    Hey, for some reason true caller doesn't show me who's calling me in real time. After I cancel or pick up the call, I get a notification from my true caller app on action center. From there I open the app and check the apps notifications section and it shows me who called. It doesn't show the identity just below the number as reported by the pic by wpcentral in their true caller caller id update article.

    Any help?
    10-20-2014 07:48 AM
  11. Ashish Gupta888's Avatar
    You need to enable this service through Truecaller. Just go to Settings and swipe right to Caller ID page and turn on the Caller Id option.
    One thing to note, real time caller ID identification works only on 3G or WIFI connectivity. It wont work if you are on 2G network.
    10-20-2014 07:53 AM
  12. NIKHIL NARKAR's Avatar
    No its not working even after installing in phone memory. Send here proper flow chart how to enable truecaller id. With an example of unknown incoming call screenshot.
    10-24-2014 07:41 AM
  13. AmGaD-SaLaH's Avatar
    No its not working even after installing in phone memory. Send here proper flow chart how to enable truecaller id. With an example of unknown incoming call screenshot.
    Do you have the latest network+ Update ?
    10-24-2014 07:56 AM
  14. NIKHIL NARKAR's Avatar
    10-24-2014 08:34 AM
  15. AmGaD-SaLaH's Avatar
    Yes
    Have you installed it to the phone memory or it was,installed to SD card and you moved it to phone memory?
    10-24-2014 08:43 AM
  16. quantum tao's Avatar
    Needs cyan
    10-24-2014 09:13 AM
  17. Pranshul Sood's Avatar
    Download and and install directly to the phone memory, Dont try to move the app from SD card to phone Memory
    10-24-2014 09:35 AM
  18. quantum tao's Avatar
    The program actually told me I didn't have the right firmware for caller id.
    10-24-2014 02:39 PM
  19. jai S's Avatar
    Yes. It works
    09-26-2015 11:14 PM

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