1. s_derix's Avatar
    Hi,

    I have a lumia 630. I use WhatsApp all the time and this morning I noticed a light blue WhatsApp tile on my start screen.
    Pressing it resulted in... nothing.
    I went to the apps clicked WhatsApp in the list and... nothing.
    I can see that the tile is being pressed and then nothing happens! No error, no message, nothing. I've restarted my Phone several times.

    No idea what's going on. Any help is greatly appreciated!
    What are the consequences when I deinstall and install the app?
    I'm 'owner' of several WhatsApp groups. What will happen with my message history? etc.

    THnx!
    12-16-2014 02:59 AM
  2. sanjeet_deshwal's Avatar
    Uninstall and reinstall it

    You'll get all your messages back as WhatsApp backups messages time to time .

    -a L630 owner
    Laura Knotek likes this.
    12-16-2014 03:10 AM
  3. s_derix's Avatar
    Ben zojuist van mijn blote knietjes afgekomen om u te bedanken!
    Het werkt weer EN ik heb al mijn instellingen nog! Awesome. Heel hartelijk dank!!!
    12-16-2014 03:25 AM
  4. Rakesh Rocky2's Avatar
    Hi,

    I have a lumia 630. I use WhatsApp all the time and this morning I noticed a light blue WhatsApp tile on my start screen.
    Pressing it resulted in... nothing.
    I went to the apps clicked WhatsApp in the list and... nothing.
    I can see that the tile is being pressed and then nothing happens! No error, no message, nothing. I've restarted my Phone several times.

    No idea what's going on. Any help is greatly appreciated!
    What are the consequences when I deinstall and install the app?
    I'm 'owner' of several WhatsApp groups. What will happen with my message history? etc.

    THnx!
    Nothing will happen everything is backed up..
    12-16-2014 03:31 AM
  5. SumairB's Avatar
    I've had almost the same issue, just that my WhatsApp tile turned dark. Not completely black, but the brightness of the tile was low. Happened multiple times but it always went back to normal.
    Srikanth Shenoy likes this.
    12-18-2014 07:39 AM
  6. Srikanth Shenoy's Avatar
    I experienced the same thing this morning.
    12-18-2014 08:04 PM

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