1. pwrof3's Avatar
    I had to factory reset my 1020 and loaded a backup.
    Everything restored perfectly except for three MSN apps: News, Weather and Sports. Of course, the three apps I use daily!
    They start downloading and installing in the Store, but then get to a point where the text under the loading bar says "Restoring data.." and they don't go any further. I've tried rebooting, deleting, cancelling, etc. with no luck.
    Has anyone else run into this?
    I am running 8.1 Update (Preview) on my 1020
    02-15-2015 02:54 PM
  2. Harrie-S's Avatar
    I had to factory reset my 1020 and loaded a backup.
    Everything restored perfectly except for three MSN apps: News, Weather and Sports. Of course, the three apps I use daily!
    They start downloading and installing in the Store, but then get to a point where the text under the loading bar says "Restoring data.." and they don't go any further. I've tried rebooting, deleting, cancelling, etc. with no luck.
    Has anyone else run into this?
    I am running 8.1 Update (Preview) on my 1020
    No, but in some other cases the sms backup, or app and setting backup blocked something.
    So if sms backup is set disable it.
    And if app and settings backup are enabled switch them off and do a manual back up.
    Or play around with these setting.
    Not sure if it works but who knows.
    02-15-2015 03:28 PM
  3. pwrof3's Avatar
    Now it's giving me error code 80073cf8
    02-15-2015 03:33 PM
  4. Harrie-S's Avatar
    Now it's giving me error code 80073cf8
    Check if REGION & LOCATION are correct.
    02-15-2015 04:20 PM
  5. pwrof3's Avatar
    Check if REGION & LOCATION are correct.
    Yes, both are correct. Although, I have an unlocked phone that was originally from Mexico, so it is the Latin American variant of the 1020. Maybe that has something to do with it?
    But why only these three apps?
    02-15-2015 09:24 PM
  6. pwrof3's Avatar
    Hmm. I tried again, and now at least got News to work, but not Weather and Sports.
    Still getting the same error message.
    02-15-2015 09:27 PM
  7. pwrof3's Avatar
    I ended up deleting them from my queue and just downloaded them one by one from the Store Search interface and that magically worked.
    Hope this helps anyone else in this situation.
    02-15-2015 09:30 PM
  8. CraftThis's Avatar
    I have found a solution to the error, it involves the app having some sort of pop up notification that you have to accept, this could be for example- a notification telling you that the app can only be installed on phone memory, Terms and conditions, asking to track you, exc.
    -what you are most likely doing is installing it through backup, however as it is installing the last part (accepting pop up) is failed (you clearly are not accepting the terms when loading through backup) , just go the longer route and install through the windows store and you should be good

    ________
    the solution is simply go to the windows phone store and download it there, and be sure to accept the notification whatever it may be, terms and conditions exc.
    -I experienced this same problem and solved it simply by doing that above
    :hope it helps -cheers XD
    04-25-2015 10:26 AM

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