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  1. skugg's Avatar
    Hey all,

    I've got an interesting issue with the e-mail app, Metromail. As far as I know, the app had some hiccups in the past week(s), so it rerolled as free in the store.
    Now, the issue I have is, that I bought the Pro version long months ago, but somehow ended up getting adds in my version.

    What can I possibly do, any suggestions, to get back my app-free version?
    I've tried to contact the dev, wrote a mail to support, no answer as of yet.
    Have anyone else encuntered the same problem?
    Last edited by skugg; 03-07-2015 at 10:21 AM.
    03-07-2015 02:40 AM
  2. Gary Oppenhuis's Avatar
    I have the exact same problem with ads starting to display in MetroMail, even though I purchased it several months ago. This started about a week ago. My Lumia 1520 recently received the Denim update, but I don't know if that caused the problem.

    I have uninstalled and reinstalled, same problem. Sent an email to support, no response yet.

    For now, I am using Maestro as an alternative. Hope MetroMail gets fixed soon.

    03-07-2015 08:01 PM
  3. skugg's Avatar
    The app got updated today, but still no response from the dev...
    I'm starting to give up on it...

    But the fact, my money got 'baited' out irritates me...
    04-01-2015 12:41 AM
  4. anon(8171782)'s Avatar
    Same with me, two email sent and no replies. Maybe it will be better if the developer solve the problems by creating separate app for purchase and for free.
    05-08-2015 02:29 AM
  5. Jeff123816's Avatar
    Same here. I purchased it almost a year ago. Reset my phone recently and now I have the free version with ads.
    05-19-2015 04:21 PM
  6. anon(8171782)'s Avatar
    Looks like the developer doesn't care anymore,the app was recently updated,that's shows he still around, he just doesn't care what people say,or maybe he lost the password to his email😊 .I just contact Phototastic support and I can tell you their response was fast and they also added the resort purchase option on their app...
    05-25-2015 10:46 PM

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