1. jce333's Avatar
    When I launch fb it attempts to stay on for a second then crashes. I've uninstalled then reinstalled but the problem continues. Any ideas?
    08-28-2015 12:13 PM
  2. gpobernardo's Avatar
    What device are you referring to, and what OS version does it have?
    08-29-2015 09:09 AM
  3. jce333's Avatar
    Windows phone 8.1 on a Nokia 810.
    08-30-2015 12:37 AM
  4. gpobernardo's Avatar
    Here are some of the things you may want to consider:

    Is your Facebook app installed on an SD Card?

    How much free space does your phone have (internal memory)?

    Is your Internet connection stable? (In my experience, Facebook apps tends to fail to load when the Internet connection is unstable.)
    09-02-2015 09:52 AM
  5. Aleksandar Nikolov1's Avatar
    Hi,

    Same issue here. I'm running the latest OS win 8.1 on a Nokia Lumia 930
    I have lots of free memory (no SD card) and the godd*mn thing still crashes though I tried it on both different WiFi connections and 3g.
    However I noticed that if you enter the app through a toast notification everything seems to be ok and the only problem is once you try to access your home page/news feed.
    Any help would be appreciated!

    Regards,
    09-17-2015 02:47 PM
  6. colinkiama's Avatar
    When I launch fb it attempts to stay on for a second then crashes. I've uninstalled then reinstalled but the problem continues. Any ideas?
    Uninstall the app then go to settings > backup > manage backup, select app backup and press the delete button. After that, go back to install facebook and it should run flawlessly.
    09-17-2015 02:59 PM
  7. bellyer's Avatar
    Same exact thing is happening to me, just as described by Aleksandar. This used to happen to me almost on a quarterly basis on my Lumia 920. I switched over to a Lumia 1020 about 2 months ago and now this issue is happening again. Oddly, the issue used to happen to me on my 920 about a day before an app update for Facebook would be released. The app update always fixed the issue. Sadly, I haven't seen anything about an app update this time around. I will have to give colinkiama's instructions a shot.
    09-18-2015 05:58 AM
  8. bellyer's Avatar
    Well, what do you know? Colinkiama's instructions worked! Phew, glad that annoyance is resolved.
    09-18-2015 06:22 AM
  9. paulxxwall's Avatar
    I still get random post from yesterday,hours ago,two days ago.......no matter how many times I ate to recent post! And on user voice web site it has the most complaint. I'm over WP. Facebook on my fiance iphone is awesome!
    09-18-2015 06:25 AM
  10. Aleksandar Nikolov1's Avatar
    Colinkiama, thanks man, it worked just fine!
    09-18-2015 04:56 PM
  11. colinkiama's Avatar
    Colinkiama, thanks man, it worked just fine!
    Your welcome. By the way this works with skype and other apps with problems too.
    09-19-2015 04:58 AM

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