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  1. haykol's Avatar
    Why everytime i open facebook messenger it have to check for network then connecting then syncing then connected !! It's not in android like this !! Why this happen only in windows phone

    And i have to wait until finish all this till my messages sent
    Last edited by xandros9; 09-12-2015 at 04:24 PM.
    09-12-2015 08:48 AM
  2. gpobernardo's Avatar
    This feature was released as an update to the Messenger app - this was implemented by the developers (Facebook, Inc.) and hence is not a resultant of the OS being WP. This feature also tells the user what exactly the app is doing - we'd rather want to know that the app has successfully connected or not in order to know why our messages were or were not sent, rather than staring at an app that gives no clue as to why the message wasn't sent. This also gives us a hint on the quality of the Internet connection we have access to - if it takes a while to sync and connect, then the connection isn't as great as we had hoped.

    Nonetheless, even if this has to happen, messages should still arrive through push notifications provided that the phone has an active internet connection. In fact, most likely, regardless if the app tells the user that it is synchronizing and then connecting or not, the user won't be able to send messages if the app hasn't done these tasks behind the scenes - the only difference now is that the user is being told of what is happening.
    RumoredNow and haykol like this.
    09-13-2015 11:30 AM
  3. RumoredNow's Avatar
    This thread has been moved to an appropriate forum...

    As per this advice: http://forums.windowscentral.com/ask...ion-forum.html WC members are free to post in all areas of the board. Please use Ask a Question only for time critical help issues that affect the immediate functionality of your device.
    gpobernardo likes this.
    09-13-2015 12:09 PM
  4. haykol's Avatar
    It's not important cause in WhatsApp we didn't need it as we see that there's a sign (correct) is exist
    09-13-2015 07:07 PM
  5. haykol's Avatar
    And it's not exist in android messenger
    09-13-2015 07:08 PM
  6. ttsoldier's Avatar
    You must be new. messenger has gotten a lot better over the past couple updates. Beside the syncing/connecting/connected happens a lot quicker now. And just picture it not being there. It's not going to make a difference. Messages can now be sent in the background.

    As we are on the topic.

    What's a good facebook messenger app for windows 10?
    gpobernardo and haykol like this.
    09-13-2015 08:08 PM
  7. haykol's Avatar
    No i am not new i have lumia from couple of months

    My messenger still give me error when i send a messages and instantly minimize the app
    My messenger version is 11.0.1
    09-14-2015 05:46 AM
  8. gpobernardo's Avatar
    "New" can be relative and subjective. For you, "new" may mean just a few weeks but for me it can mean four months. Depending on how technically adept a user is, it can even mean six months.

    Anyway, the recent Messenger versions indeed have had an intermittent crashing problem, most frequently when trying to launch it by tapping on a relevant quick notification. What phone are you using? Have you tested the integrity and quality of your Internet connection? Use the Microsoft Network Speed Test app and check the latency and bandwidth of your Internet Connection - it's not enough to have large bandwidth; the lag/delay, jitter and packet loss % value are all equally important.
    haykol and xandros9 like this.
    09-14-2015 06:23 AM
  9. haykol's Avatar
    My phone is L640XL and my down speed is 1 MB/S and the up speed is 460 KB/S
    gpobernardo likes this.
    09-14-2015 06:39 AM
  10. gpobernardo's Avatar
    Thanks for the information.

    1Mbps download is on the lower range of bandwidth values and based on my experience when the bandwidth gets that low, the lag/delay (and other criteria) also "deteriorate". I've had troubles connecting to Messenger as well with a similar Internet speed... it's logical: the slower the Internet speed, the longer it will take the app to connect and synchronize, and the longer the app takes to do those two initial tasks the higher the chance that the user would already have attempted to do a lot of things with the app (swiping, opening up pages, typing, sending), putting those additional tasks in queue while the app finishes the initial task of connecting and synchronizing, and with that the load on the app increases, freezing the app and causing it to crash - at least that's a non-technical way of describing the process.

    If you can, observe how the app behaves in an Internet connection that is stable at 3Mbps up (download).

    By the way, is that really MB/s (mega-bytes per second) or Mbps (mega-bits per second)? The Microsoft Network Speed test app reports in Mbps.
    09-14-2015 06:52 AM
  11. haykol's Avatar
    I am using Ookla app for speed testing and i wanna mention that my lenovo ideatab was flying with this speed so why on windows it have to check everytime i open the app
    09-14-2015 07:03 AM
  12. skt_diaz's Avatar
    This feature was released as an update to the Messenger app - this was implemented by the developers (Facebook, Inc.) and hence is not a resultant of the OS being WP. This feature also tells the user what exactly the app is doing - we'd rather want to know that the app has successfully connected or not in order to know why our messages were or were not sent, rather than staring at an app that gives no clue as to why the message wasn't sent. This also gives us a hint on the quality of the Internet connection we have access to - if it takes a while to sync and connect, then the connection isn't as great as we had hoped.

    Nonetheless, even if this has to happen, messages should still arrive through push notifications provided that the phone has an active internet connection. In fact, most likely, regardless if the app tells the user that it is synchronizing and then connecting or not, the user won't be able to send messages if the app hasn't done these tasks behind the scenes - the only difference now is that the user is being told of what is happening.
    Sometimes messages coming through push notifications take some time to actually show up inside the app because of this connecting and synchronising. Why doesnt this lag happen with whatsapp?
    09-14-2015 07:03 AM
  13. gpobernardo's Avatar
    Sometimes messages coming through push notifications take some time to actually show up inside the app because of this connecting and synchronising. Why doesnt this lag happen with whatsapp?
    That's a question only the developers of the Messenger app (Facebook, Inc.) can answer with certainty and authority.

    But it appears logical to deduce that either the Messenger app has a larger overhead requirements which makes it require more time (and more data) to load, or the Facebook servers behave differently than the WhatsApp servers in relation to a particular region - given the same Internet speed connections in running both apps.
    Both apps appear to occupy relatively the same space, with Messenger occupying just 42.65MB and WhatsApp occupying 45.22MB.

    I've tested the app launch speeds, measured from the time I tap on their pinned icon to the time it's ready to be used (I can already send or read a message) and here's what I got:

    WhatsApp: 3.2 seconds (no splash screen)
    Facebook Messenger: 12 seconds (11 seconds splash screen, 1 second sync, connecting)

    Yet, in healthy Internet Connections (such as the one I'm currently using, up to 17 Mbps download, 508 ms lag and <1% packet loss), the delay caused by the waiting for network, synchronizing and connecting phases of the app is hardly obstructive (it all takes just about a second).

    Bottom line: I suspect it's the Internet connection, either or both at the server-side and the user-side, that's causing the delays in the connecting and synchronizing phases. But then again, these are all just deductions, as I'm not in anyway related to any of the developers of these apps.

    P.S. I must mention that I almost always (9/10 times) have the Messenger app crash when I tap on the notification center icon of Messenger, in addition to the slow start-up time through the big blue splash screen. This, I think, is a more serious problem.
    skt_diaz and haykol like this.
    09-14-2015 07:36 AM
  14. MysticForce's Avatar
    So slow on w10m.
    It takes so many time that I wanted to delete it completly.
    15s for opening message :-/
    07-09-2016 01:12 PM
  15. Majstr's Avatar
    It always showing me one on live tile even thou I have no new messages. How can I fix that?
    11-19-2016 07:37 AM

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