Fitibit MobileTrack with W10M app

msirapian

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Jan 26, 2014
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Hi,

Fitbit installed on my 640 was doing fine, using sensorcore/mobiletrack.

After reflashing 8.1 and upgrading to 10549, fitbit told me the device wasn't connected to my account, and to go to settings (I think part of the UI of the new app refers to the old UI...). There, I can see mobiletrack but when selecting it, I have a page saying you can use your device to track your activity, and a link, fitbit.com/setup, to configure it.

Which is weird, mobiletrack is supposed to be activated on device. The setup page refers to the app/sw on desktop to configure fitibit devices, but of course not, simple phones.

So I can't reconnect my 640 to my fitbit account. Do I have to HR my device ? Is is a W10M app bug ?

thanks
 

rab19xx

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Nov 6, 2014
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That happened to me also after upgrading to 10549. I went back to 8.1 and installed the Fitbit app again and it shows that same image as in 10549 wp_ss_20151017_0001.png
 

rab19xx

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Nov 6, 2014
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Fitbit is saying they will release the fix on Monday. https://community.fitbit.com/t5/Windows-10-App-Windows-Phone-App/Mobile-Track-on-Windows-2-2/td-p/986768/page/3"]https://community.fitbit.com/t5/Windows-10-App-Windows-Phone-App/Mobile-Track-on-Windows-2-2/td-p/986768/page/3
 

msirapian

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Jan 26, 2014
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Thanks. According to the thread, they have been promising a fix for many days. The final fix should be on Monday as you said, server side. They also announce an app update, later, not bug related (performance improvments etc.)
 

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