1. DavidTheGiant's Avatar
    Does this problem exist on yours too? Please help I'm trying to upload a video but it's stucked on "Preparing". I waited for 30 minutes but nothing happened. I restarted the phone still no luck. Tried to uninstall and installed the app back again but still can't upload videos. Stucked on "Preparing" forever. Huhuu please help ๐Ÿ˜ญ๐Ÿ˜ญ
    05-13-2016 08:36 AM
  2. Sedp23's Avatar
    Does this problem exist on yours too? Please help I'm trying to upload a video but it's stucked on "Preparing". I waited for 30 minutes but nothing happened. I restarted the phone still no luck. Tried to uninstall and installed the app back again but still can't upload videos. Stucked on "Preparing" forever. Huhuu please help ๐Ÿ˜ญ๐Ÿ˜ญ

    I've been able to upload 15 second videos but when I tried uploading the longer 60 second videos they never work

    Sent from mTalk
    05-13-2016 09:09 AM
  3. zurabmel's Avatar
    Also when I want to upload a video (15" or more) the app crashes.
    05-13-2016 10:17 AM
  4. DavidTheGiant's Avatar
    I'm trying to upload a 15 second video but it still won't upload. Huhuu ๐Ÿ˜ญ๐Ÿ˜ญ
    05-14-2016 05:31 AM
  5. Sedp23's Avatar
    My guess is they will fix it when they give us the new design update

    Sent from mTalk
    05-14-2016 07:20 AM
  6. Kathy Shaw's Avatar
    Is your video meet the best uploading settings listed below for Instagram?
    โ€“ Video codec: H.264 codec / MP4
    โ€“ Audio codec: AAC audio codec at 44.1 kHz mono
    โ€“ Size: maximum width 1080 pixels (any height)
    โ€“ Frame rate: 29.96 frames per second
    โ€“ Video bit rate: 3,500 kbps video bit rate
    โ€“ Video length: 3 to 60 seconds
    โ€“ Apsect ratio: 16:9 or 1:1
    03-24-2017 04:01 AM
  7. gjbcapital's Avatar
    It's not the video specs unfortunately. It's the app. Poorly optimized code. In Lumia 535 you are never able to upload a video in Instagram and even video playback is not working properly and has flickering. They don't care to fix it. On my lumia 930 because of the 2gb ram and the better specs the app works somewhat decently.
    03-24-2017 04:26 AM
  8. xandros9's Avatar
    Moved to Instagram and title changed slightly to improve grammar.
    03-25-2017 06:24 PM

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