1. MataRatos's Avatar
    I have a Lumia 640 with latest build available. I have been trying to use my microSD card in exFAT, although it is only 16 GB, but for what I've searched exFAT is better for flash memory. The problem is that although Photos app can see all the pictures and vdeos, and make a thumbnail out of them, WhatsApp can't make vdeo thumbnails... They all appear in gray, with the play symbol on top of them. I can open the vdeo, edit, send, but there's no thumbnail associated with it, so I can't see which one I'm choosing. I've even tried hard reset, also formating the card (in exFAT on my computer) and WhatsApp still makes thumbnails out of pictures, but not vdeos. If I format my card in FAT32, no problems.
    Does anyone know whats the issue, or have been through this problem?
    The card is a Kingston MicroSD HC Class 10.
    09-20-2016 05:10 PM
  2. Chintan Gohel's Avatar
    Maybe it's the app and not the OS?

    Can you reinstall the app?
    09-24-2016 12:39 PM

Similar Threads

  1. mobile in loop
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 09-25-2016, 08:09 AM
  2. Replies: 2
    Last Post: 09-25-2016, 08:05 AM
  3. Why cant I resize the wysiwyg editor window in Luminate?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 09-24-2016, 12:38 PM
  4. Star Wars Battlefront takes the fight to the Death Star in latest DLC
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 09-20-2016, 12:50 PM
  5. HordeZ review: an old-school arcade in your living room!
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 09-20-2016, 12:30 PM
LINK TO POST COPIED TO CLIPBOARD