1. Telboy's Avatar
    I have a windows 8.1 phone but when I try to back up I get the following message: Can't turn on one drive to back-up. I have turned off back up apps but still getting same message. I have also clicked on manage settings but all options are greyed out. Any ideas?
    05-26-2018 10:15 AM
  2. T Moore's Avatar
    MS ended support for 8.1 last year, automatic or manual creation of new device backups for setting and some applications will continue for 3 months, ending October 11, 2017. Other services including photo uploads, restoring a device from an existing device backup and the Store will continue to work for at least another 12 months from end of support, after which time, services will start to be discontinued.
    Laura Knotek likes this.
    05-26-2018 10:20 PM

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