1. WPCentral Question's Avatar
    I have been using my lumia 820 for more than a year now it was working just fine....But last month I updated my phone with the latest 8.1 windows....and from last couple of weeks my device has been getting auto switched off without any reason when it stays in idle mode...
    To switch it back on I need to remove and then again fit the battery.....this happens more than 4-5 times a day....mostly when it remains idle for longer time.
    So, whats the solution....?????
    06-15-2014 10:30 PM
  2. Manojkumar_25's Avatar
    Have you updated it to the most recent version which was release last week...
    06-15-2014 10:33 PM
  3. JamesPTao's Avatar
    Have you tried a soft reset? After pulling the battery that often you might try a hard reset. I have heard from others on this forum that doing so resolved many of their issues.
    06-15-2014 10:36 PM
  4. Zakariah's Avatar
    I have updated my phone latest to OS version 8.10.12397.895
    06-15-2014 10:41 PM
  5. Zakariah's Avatar
    Haven't done reset ....will doing hard reset remove windows 8.1....????
    06-15-2014 10:43 PM
  6. Aryan Salooja's Avatar
    No... It will just remove all your data...
    06-15-2014 11:36 PM
  7. JamesPTao's Avatar
    No... It will just remove all your data...
    No it wont. I did so and everything except my notes in a ridiculously simple notes app came back even my start screen tile setup as I had it. If I would have used any of the dozens of other note taking apps I probably wouldn't had even lost that info.
    06-16-2014 04:22 AM
  8. pahutakz's Avatar
    try reset buddy.

    . Net & Web dev. AMA
    06-23-2014 10:50 AM
  9. David P2's Avatar
    If you've hit 'backup my data' or got it turned on, you'll be given the opportunity to restore it during the initial setup.
    06-23-2014 10:51 AM

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