1. WPCentral Question's Avatar
    Hi guys,

    Since yesterday I have a problem with my 920. The screen looks like this: (not my photo, I found it on google and looks exactly like my screen).

    What can it be? This happened after I wanted to upload a video from my phone to One
    Drive. I tried soft, hard reset and nothing. Curious is that I can hear the notifications, or if someone calls me, but the screen still the same.
    Can it be fixed?

    06-16-2014 04:39 PM
  2. Laura Knotek's Avatar
    06-16-2014 05:03 PM
  3. diddy501's Avatar
    There still isn't a clear answer to the question tho. Iv done soft reset. hard reset and still nothing. Mine happened while i was doing the update. So iv been stuck with a phone that now dont do anything
    09-20-2014 09:50 AM
  4. switch side method's Avatar
    I think this phone has been bricked. What you need to do is go on pc and download Nokia recovery tool. This will reinstall all the software again. But bear in mind you will lose data so go and back it all up (using pc) then it should recover it. Let us know the outcome
    diddy501 likes this.
    09-21-2014 09:26 AM
  5. diddy501's Avatar
    I gave up in the end. Tried NSR that wouldn't do anything. Sent it to Nokia had it sent back in the same condition.
    10-19-2014 04:24 PM
  6. PercyPen's Avatar
    Had this problem with my 920 and soft reset always solved it.

    Just "upgraded" to the 1020 (On ebay) and pixelated screen came and would not go away. Soft reset, Hard reset nothing. Plugging into PC showed it was still alive. So I went radical and opened it up and unplugged and replugged the screen. Completelly fixed.

    If you're out of warranty might be worth a punt with a bricked device.
    Harrie-S likes this.
    03-01-2015 03:12 PM
  7. Brian Cassar's Avatar
    Any info about the white pixelated screen, since it is happening right know, what should i do, i done soft reset already'''
    11-21-2015 10:25 AM
  8. iamelme's Avatar
    i got so worried about my Nokia 925 got same problem with you.. i just hold (volume down + power button) then everything is fine... is this problem always happen?
    12-29-2015 07:35 PM
  9. Peter Kudelstaart's Avatar
    Volume down + power button works like a charm with my 920! Best phone I ever had. I've had it for 2 years now, but this is the third time the screen freezes.
    01-16-2016 02:44 PM

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