1. Sameer Sharma's Avatar
    Nokia Care Center charged me Rs. 250 for replacing lock button (not on back cover but inside of body) .. they said damages does not comes under Warranty
    Is it okay ??
    Lumia 520 , 6 Month old
    06-19-2014 01:28 PM
  2. Silviu Bogusevschi's Avatar
    The warranty covers the issues caused by the manufacturer.
    It doesn't cover any damage, caused by whatever other reason (user damage, electricity or calamity).
    06-19-2014 01:33 PM
  3. Sameer Sharma's Avatar
    Thanks Man...!!
    06-19-2014 06:13 PM
  4. berty6294's Avatar
    Lock button I have seen fudged a little bit. I work with warranties all the time, and it really depends on the manufacturer if they want to cover power buttons or not. In most cases I have seen, the power button not working is a manufacturer defect.
    06-19-2014 06:17 PM
  5. Sameer Sharma's Avatar
    actually it stopped working after 5-6 months,so they said its my fault
    06-19-2014 06:29 PM
  6. berty6294's Avatar
    I don't agree with them. Sorry to hear :/
    06-19-2014 06:34 PM
  7. stickyshocker's Avatar
    Maybe worth an email to get them to look into it. Did you drop the phone? Was there clear physical damage to the power button? I had a titan and the power button broke after 10 months htc replaced it.
    06-19-2014 06:38 PM

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