06-24-2014 07:55 AM
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  1. WPCentral Question's Avatar
    WPCentral Question
    Hi Guys,

    I'm using a Nokia Lumia 820 and every time I open the Photos app on my phone, it crashes and I'm unable to open any other folder/ app after that- including Settings. I have to open up my phone, remove the battery and start it up again in order for everything to start working again. But when I go to Photos again, the same problem occurs. Also, the phone does not turn off by itself (it gets stuck after swiping down to power off) and therefore I have to take out the battery to re-start again.

    Anyone else facing the same issues? I'd be grateful for any help!

    Thanks,
    S
    06-24-2014 03:57 AM
  2. Karthik Naik's Avatar
    Karthik Naik
    Originally Posted by WPCentral Question
    Hi Guys,

    I'm using a Nokia Lumia 820 and every time I open the Photos app on my phone, it crashes and I'm unable to open any other folder/ app after that- including Settings. I have to open up my phone, remove the battery and start it up again in order for everything to start working again. But when I go to Photos again, the same problem occurs. Also, the phone does not turn off by itself (it gets stuck after swiping down to power off) and therefore I have to take out the battery to re-start again.

    Anyone else facing the same issues? I'd be grateful for any help!

    Thanks,
    S
    i have a similiar issue on my 720 and 820,hopefully cyan should fix it
    06-24-2014 04:36 AM
  3. S_33's Avatar
    S_33
    Originally Posted by Karthik Naik
    i have a similiar issue on my 720 and 820,hopefully cyan should fix it
    Yeah hope so! Have you been facing this issue for a while?
    06-24-2014 05:06 AM
  4. Karthik Naik's Avatar
    Karthik Naik
    Originally Posted by S_33
    Yeah hope so! Have you been facing this issue for a while?
    yeah since the last two updates especially
    looking forward to a bugfix
    S_33 likes this.
    06-24-2014 07:55 AM
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