1. WPCentral Question's Avatar
    Ive had my Nokia Lumia for 12 months and the last few weeks noticed it wont charge. Or takes ages to charge sometimes over night and it is still under 20% or its often switched of and flashing. It is very frustrating Ive tried soft boot and even restoring it to factory settings and it still wohnt switch on and is often of for hours before switching on. I even brought a new charger to see if this was the problem but no still the same issues. Can anybody help me

    Thanks
    06-26-2014 03:01 PM
  2. worldspy99's Avatar
    If you still have warranty, please send it in immediately to Nokia Care. The USB ports do go bad on Nokia phones and are quite difficult to fix.
    06-26-2014 03:05 PM
  3. MDK22's Avatar
    Could be :
    - the phone - something went wrong w charging coil (?)
    - micro USB - possibly a connection loose (did it heat up / or melt the area around it)
    - battery (most probable) if exposed to xtreme heat (or cold) takes a toll on the battery (or dropped)
    - charger - is the new charger a cheapo, old charger (wires) coulda gone south
    - where you plug it in - if you use the same outlet (probable), the outlet could be bad (get a meter on it, check what it's putting out)

    I got nothing else - diagnose all this (what you can) & you may get an answer by process of elimination. Where do you stand w warranty ?
    06-26-2014 03:14 PM
  4. magictriangle's Avatar
    Since about a week ago, i've had this same problem off and on. In addition to not charging, the cell signal completely cut out for a full day, so i restored to factory settings. Still have the off and on slow to no charging problem though.
    06-26-2014 03:26 PM
  5. Sara Carvosso's Avatar
    no I dont think i have it, will call my network to find out!
    06-26-2014 04:05 PM
  6. Sara Carvosso's Avatar
    I did have a time where the phone heated up and was really hot one night, the charger is a apparently genuine one from ebay. I have tried different plugs/ sockets all the same very slow thanks for your help
    06-26-2014 04:06 PM
  7. belodion's Avatar
    If you still have warranty, please send it in immediately to Nokia Care. The USB ports do go bad on Nokia phones and are quite difficult to fix.
    I didn't know that. Is it a longstanding problem? If so, you'd think they would have redesigned.

    Posted via Windows Phone Central App
    06-26-2014 06:03 PM
  8. worldspy99's Avatar
    Heating is a known issue on the 925. Bad USB ports happen on Samsung phone as well.
    06-26-2014 08:47 PM
  9. Sara Carvosso's Avatar
    would getting a charging plate solve the issue?
    06-27-2014 03:24 AM
  10. worldspy99's Avatar
    would getting a charging plate solve the issue?
    Yes that might solve the issue provided the battery is still good.
    06-27-2014 12:21 PM

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