06-27-2014 05:18 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    we have brought a secondhand nokia lumia 520 works well until you put it down, when you come to use it again it has frozen and will open to windows page or even turn off completely unless we take the battery out for a few minutes and put it back in again. Can you tell me the possible causes.
    06-27-2014 04:40 PM
  2. lamblumo's Avatar
    lamblumo
    I experience this more on windows phone 8.1 developer preview
    06-27-2014 04:45 PM
  3. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    Unclear, potentially some bug somewhere.

    Have you tried a hard reset? (erases all data on the phone)
    06-27-2014 05:18 PM
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