1. brienc's Avatar
    A few days ago, Gmail stopped syncing on my Lumia 520. It just continually attempts to sync without completing. I tried deleting then re-adding the account, and that worked for grabbing all of the email, but the next time it attempted to sync, it never completed. I've also restarted the phone a few times to no effect. I'm at a loss for what other troubleshooting steps I can try (other than doing a factory reset) - any ideas?
    06-28-2014 07:48 AM
  2. Rick_Air's Avatar
    I've had similar with other email accounts, but a power off and on or switching flight mode on and off has fixed it.
    I did discover that it seemed to happen when it attempted to sync while in a low signal area, then continued to happen after too when signal was strong. I haven't had it happen since getting 8.1.
    06-28-2014 07:57 AM
  3. brienc's Avatar
    Switching on and off from airplane mode and power cycling the phone didn't seem to have any effect.
    06-30-2014 08:15 AM
  4. PanWorks's Avatar
    Do you use 2-step authentication for your Gmail account? If so, you might need to request a new app password for your Lumia 520.
    06-30-2014 08:33 AM
  5. brienc's Avatar
    Nope, no 2-step on that account. Thanks for the suggestion, though!
    06-30-2014 09:09 AM
  6. xandros9's Avatar
    Hmm, if you don't use the contacts and calendar sync, have you tried adding Gmail manually?
    06-30-2014 08:05 PM
  7. brienc's Avatar
    Upgrading to 8.1 Preview for Developers seemed to fix the issue.
    xandros9 likes this.
    07-01-2014 01:14 PM
  8. cashcar1979's Avatar
    Same issue here...un-checking Calendar Sync is having no effect either. Gmail just hangs at syncing and then later on prompts me that my "Google Account Info is Incorrect". Gmail works flawlessly with the same account on every other device I own.

    Any other ideas?
    07-05-2014 10:08 AM

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