07-09-2014 12:46 PM
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  1. DEVENDRA PADHEN's Avatar
    DEVENDRA PADHEN
    hi... i am DEV from india. i have lumia 1520 and i m facing problem of its display and touch. i also shown to nokia care and they said that your warrenty is gone because of developers update and you have to charge 18,000 rs for repair . Is there any way to go back to WP8 ? and what should i do?
    07-09-2014 08:20 AM
  2. Scienceguy Labs's Avatar
    Scienceguy Labs
    Trusted Member
    Download the Nokia Software Recovery Tool and flash WP8 back on it. It's a very easy process. Good luck.
    07-09-2014 08:25 AM
  3. N_LaRUE's Avatar
    N_LaRUE
    Yes, use this: FAQ - FAQ - How can I recover/reset/restore my phone software? - Nokia - UK

    Also you're the first person that I've heard who had an issue where they said the warranty was gone because of the developer preview. I would contact Nokia or MS direct.
    07-09-2014 08:26 AM
  4. itzkavin's Avatar
    itzkavin
    Originally Posted by N_LaRUE
    Yes, use this: FAQ - FAQ - How can I recover/reset/restore my phone software? - Nokia - UK

    Also you're the first person that I've heard who had an issue where they said the warranty was gone because of the developer preview. I would contact Nokia or MS direct.
    I have tweeted to @NokiaIndia and they said yes, the warranty will be void if you update to Dev preview.
    07-09-2014 08:29 AM
  5. Scienceguy Labs's Avatar
    Scienceguy Labs
    Trusted Member
    Happened to me too. I had crazy issues with my 1520. Actually sent mine in and the repair center sent it back to me with no repairs completed because I was running the dev preview. I simply flashed WP8 back onto it and sent it back in. All was good after that.
    I spoke with a rep there who told me that in the agreement for the dev preview, it states that the warranty is indeed voided while running WP8.1 preview. She also said that the warranty is reactivated once the official release is updated to your phone running the preview. I never actually verified to see if the agreement says anything about the warranty, but it's probably really in there somewhere. :)
    07-09-2014 09:44 AM
  6. lcw731's Avatar
    lcw731
    Originally Posted by Scienceguy Labs
    Happened to me too. I had crazy issues with my 1520. Actually sent mine in and the repair center sent it back to me with no repairs completed because I was running the dev preview. I simply flashed WP8 back onto it and sent it back in. All was good after that.
    I spoke with a rep there who told me that in the agreement for the dev preview, it states that the warranty is indeed voided while running WP8.1 preview. She also said that the warranty is reactivated once the official release is updated to your phone running the preview. I never actually verified to see if the agreement says anything about the warranty, but it's probably really in there somewhere. :)
    It doesn't say it will be void, it says it Could be. I think this tends to be based on the individual interpretation, as I have heard others day they sent a phone in running the preview and Nokia didn't say anything about it.
    07-09-2014 11:24 AM
  7. Scienceguy Labs's Avatar
    Scienceguy Labs
    Trusted Member
    Originally Posted by lcw731
    It doesn't say it will be void, it says it Could be. I think this tends to be based on the individual interpretation, as I have heard others day they sent a phone in running the preview and Nokia didn't say anything about it.
    You're probably correct. I've heard people say the same thing. I just wanted to relay what happened to me on to the original poster.
    07-09-2014 12:46 PM
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