1. WPCentral Question's Avatar
    Hi All,
    I m using a Lumia 720. And its been six months. And suddenly the keys at the bottom(the back key, home key, and the search key) is not working for a particular period of time. There is no response for almost two to three days and after that, it behaves normally for a week and the same problem continues.
    Can you please help me what might be the issue and whats the solution??
    Thanks in advance
    07-10-2014 10:30 AM
  2. Himanshu Chowdhary's Avatar
    Hey can you please post your OS and firmware version , and try a soft reset by holding volume down + lock button at the same time until your phone vibrates and reboot itself (ignore the black screen to power off the phone ).
    palandri likes this.
    07-10-2014 11:39 AM

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