1. WPCentral Question's Avatar
    My was at a criticaly low state with the white heart. upon plugging it in it read goodbye and turned off. It has done nothing ever since. No charge it doesnt even vibrate upon plugging it in.
    07-10-2014 07:12 PM
  2. switch side method's Avatar
    Have you tried a different charger? Maybe plug socket blew a fuse. Failing that the USB connector on the phone may be faulty. Worse scenario...software/hardware fault. How old is the phone?
    07-10-2014 07:29 PM
  3. cesarg's Avatar
    It might be something wrong with the connector, try the charging plate at any Microsoft store to see if that works and if it does, then buy one in an at&t store for 5 bucks.
    07-10-2014 07:43 PM
  4. xtrimist8709's Avatar
    I have the same problem on 1520. It's not even the cables, cause they charge other phones!
    07-11-2014 04:16 AM
  5. laramr's Avatar
    Have run into this a couple of times with my Icon. Restart and it'll be fine.
    07-15-2014 11:15 PM

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