1. champion7891's Avatar
    Hi, I own an htc 8x. This morning, I received a message from a friend on what's app. When I opened the App, instead of displaying names it only displayed numbers. Upon checking the People's app, I found out that all my contacts were gone bar my hotmail contact. By hotmail contacts I mean the contacts that your phone first imports from your account on setup are still there, but their phone numbers are gone (only email is displayed) and the contacts that I later manually added are gone. And when I check my online account, they weren't there either.

    Its vexing, please help me.
    Last edited by champion7891; 07-12-2014 at 12:41 AM.
    07-12-2014 12:21 AM
  2. switch side method's Avatar
    Use the restore back up and also retype your email and then reset the phone and see if that helps
    07-12-2014 06:58 AM
  3. champion7891's Avatar
    Use the restore back up and also retype your email and then reset the phone and see if that helps
    Hi, those contacts are missing from my email account as well...there is nothing to restore
    07-12-2014 09:46 AM
  4. arnieman's Avatar
    Have you deleted your Facebook app?
    07-12-2014 10:26 AM
  5. champion7891's Avatar
    Have you deleted your Facebook app?
    No.

    A further observation: whenever I receive a message on whatapp from friend, the toast notification shows the name but opening the app, I can only see numbers.
    07-12-2014 05:34 PM
  6. arnieman's Avatar
    No.

    A further observation: whenever I receive a message on whatapp from friend, the toast notification shows the name but opening the app, I can only see numbers.
    Very weird. I don't use WhatsApp so I'm not really sure sorry :(
    07-12-2014 07:20 PM
  7. djkwartz's Avatar
    Something similar is happening to me but not with Whatsapp, with regular text messages, I've noticed yesterday around noon that new text messages was no longer displaying using people's name.. looked my contacts on phone, from People app on Windows 8.1 and online at outlook [dot] com.. everywhere was showing that I no longer had any contacts.. what happened?! Still don't have any contacts today. I know lately Microsoft had some outage (example: Office 365), maybe it is related but that's one more thing that drives me to go towards other services than Microsoft.. :(
    07-13-2014 07:17 PM

Similar Threads

  1. Bias against MS and WP proven again
    By Jorge Holguin in forum Microsoft News & Rumors
    Replies: 14
    Last Post: 07-21-2014, 09:28 AM
  2. A few questions from a possible future Lumia Icon owner.
    By chadthebuilder in forum Nokia Lumia Icon
    Replies: 13
    Last Post: 07-13-2014, 04:27 PM
  3. Games look and run better on my Icon compared to my 2520!
    By thecaringkind in forum Nokia Lumia 2520
    Replies: 8
    Last Post: 07-12-2014, 12:51 PM
  4. When is the official release of Windows Phone 8.1 in the UK?
    By Conor Mayling in forum Windows Phone 8.1
    Replies: 12
    Last Post: 07-11-2014, 07:13 PM
  5. Hands on with Children's book for Windows Phone, an interactive app for kids
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-11-2014, 06:11 PM
LINK TO POST COPIED TO CLIPBOARD