1. Lloyd Jenkins's Avatar
    I have two Nokia Lumia 520 phones, and each is registered to a different Microsoft account.
    When I try to find either of my phones it says they are not found but they will keep looking and send me an e-mail when they do find it. They never do find it. I have a good cell and Wi-Fi connections.
    Location is on, and when I tell them to ring my phone it rings although it says they can't find my phone right now and will try to ring it later.

    Any ideas?
    07-14-2014 07:28 PM
  2. rishabk97's Avatar
    Unfortunately, not in all countries this feature works. Check if your country is listed in the list of Find My Phone here: Windows Phone feature and service availability | Windows Phone How-to (India)
    07-15-2014 10:36 PM
  3. Lloyd Jenkins's Avatar
    It worked previously just fine so it must be supported here. When I bought the second phone I cleared all my information off the original phone, and then re-registered the Microsoft account in my wife's name, and then used my Microsoft credentials to set up the new phone, and now I can't find either phone when searching.
    07-15-2014 11:19 PM
  4. Lloyd Jenkins's Avatar
    Well today the find my phone service worked so I guess it was the service that was not working. All good now.
    07-16-2014 02:35 PM
  5. rishabk97's Avatar
    Great then!
    07-16-2014 11:38 PM

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