1. WPCentral Question's Avatar
    Anyone else experiencing the above error when playing downloaded tracks? Some work, some don't. Seemingly random. Same on Windows 8.1 - Microsoft aware of it, no fix available just yet. Streaming works though.
    07-19-2014 02:59 AM
  2. Mike Santagata's Avatar
    Yes!! Having the same issue. It's very annoying. Anything I download won't work. I get that exact error code. Streaming works fine.
    Angelito Carey likes this.
    07-19-2014 05:54 PM
  3. Angelito Carey's Avatar
    I hate and get my nerves when I paying for something and doesn't work as you expect.
    Mike Santagata likes this.
    07-20-2014 07:45 PM
  4. wildbluegold's Avatar
    Same problem here too. Worked with Ms chat support for about an hour the other day with no resolution.
    07-21-2014 04:14 PM
  5. Charles Rice's Avatar
    Same problem here, prolly gonna ask for a refund for my music pass and leave Xbox music. They've screwed me over one too many times post Zune... I miss WP7 it worked 100% of the time for everything... Gimme WP8 functionality and Zune music pass and I would be on the WP bandwagon 100%... Way to care for your customers MS, thanks again for making everything harder than it has to be
    SoCoolMom likes this.
    07-22-2014 02:51 PM
  6. bassivemash's Avatar
    Same here ... Lumia 930. Streaming works, downloaded tracks result in error C00D7176. I can only Suggest to tweet issues on #XboxMusicRefund
    07-22-2014 04:37 PM
  7. SoCoolMom's Avatar
    YES! Says "Sorry, we can't play this file on your phone. Error Code cOOd7176." Really? You could play these files last week!
    07-22-2014 05:05 PM
  8. bassivemash's Avatar
    This is still unresolved...
    07-28-2014 02:12 AM
  9. Mike Santagata's Avatar
    Mines been working. Delete all your downloaded songs. Turn off phone. Redownload the.
    07-29-2014 08:34 AM
  10. bassivemash's Avatar
    Didn't work for me
    08-03-2014 01:09 AM
  11. selfxd's Avatar
    Yup tired of paying for nothing....
    08-03-2014 01:12 AM
  12. DJWhiteSquall's Avatar
    60% of the time, it works every time.
    Jonnie LasVegas likes this.
    08-03-2014 01:18 AM
  13. Charles Rice's Avatar
    Still experiencing this problem... Why isn't this resolved... Why can't we get support on this... I'm back to using my Zune HD in the car, doesn't help when I'm anywhere else trying to play music tho... Fix this now!
    08-16-2014 03:25 PM

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