1. WPCentral Question's Avatar
    Hi, my HTC WP 8S down screen were the call option is found is frozen for over 5 days now, I tried resetting the phone but it got stocked on the welcome message because I can't use the option "get started". Please I seriously need help to solve this problem!!!.
    07-20-2014 09:11 AM
  2. switch side method's Avatar
    If its on that's good. Go to microsoft/find my phone then attempt to wipe the phone. Hopefully that will reset it. Let me know the outcome
    07-20-2014 05:15 PM

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