1. Steigerwald21's Avatar
    Hello. I have two Samsung Focus Ss and one of them won't charge. I thought the battery was the problem, so I ordered a new one. I left it in one device for hours and the highest the battery power got was 1%. I then tried it in the other device and it got to 100%. Any ideas as to why that would be the case?
    07-20-2014 08:06 PM
  2. switch side method's Avatar
    I am guessing it could be the USB port where you charge the phone
    07-20-2014 08:18 PM
  3. Maaz Mansori's Avatar
    Just to confirm, you tried the same charger on both phones, correct? Have you tried to wipe clean the battery connector on the phone? You could also try a hard reset, but it may not let you if the battery is that low.
    07-20-2014 08:21 PM
  4. Steigerwald21's Avatar
    Yeah, I've got 3 batteries and I think I've tried all combinations of phones and batteries. I'll give the hard reset a go.
    07-20-2014 08:25 PM
  5. Steigerwald21's Avatar
    Definitely could be the port. The only weird thing is that it recognizes that it's plugged in. And it says it's charging.
    07-20-2014 08:26 PM
  6. JamesPTao's Avatar
    Typically the USB ports have an expected life span of about 500 uses. Give. How old the phone is I would bet its bad.
    07-20-2014 08:26 PM
  7. anon(5334066)'s Avatar
    Have you checked the port for lint and other dirt accumulation? Back when I had a Focus S, so much dirt built up after a while that it just wouldn't charge anymore. Turn the phone off and use a sewing needle to gently pick it clean, try to avoid touching the metal contacts in the center of the port too much. Let me know how it goes!
    07-20-2014 08:35 PM

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