[WPCentral Question]

Hi, so i have the Nokia lumia 520 I've had this phone for a year now and i never had a problem until a couple of months ago. Now apps keep disappearing such as settings and all the apps that come with the phone that you cannot delete, Also every time i go to take a photo the camera shuts off and takes me back to the home screen, there is no volume and the volume will not turn up. I cannot do anything on my phone anymore as every time i try to access the internet or download a new app it wont allow me because i cannot enter settings to connect to my WiFi. Please someone help as i have looked everywhere and there i have so far found no answers ... I cannot afford a new phone at the moment as i recently lost my job so please help me im urgent, Thank you in advance.

(I have tried resetting my phone and all the basic things like that.)

[TechFreak1]

First of all are you running low on space?
Secondly when you say you tried resetting your phone, do you mean a hard reset therefore completely wiping the phone?

[megan_uk]

Other than the basic things that come with the phone i have nothing so no i'm not running low on space.
I factory reset it

[TechFreak1]

I see, did you install the Windows Phone 8.1 Developer Preview on it?

Edit:

If you haven't try using the nokia recovery tool as it sounds like a bug or hardware defect. The only way to make sure, it is not a hardware defect is to reflash the phone and if happens again then you most likely will need to contact Nokia Care.

Here is the article link: http://www.windowscentral.com/how-re...-windows-phone

[megan_uk]

Thank you so much, this worked XD you're awesome :)

[TechFreak1]

Your most welcome, Glad it worked for you