1. Nuno MF's Avatar
    Hi,
    I need your help :)

    Yesterday i had to reset my phone. I was still running the lumia black software. Although after the reset, all the log ins and after the backup restored i cannot even updated the software again for the lumia black. Simply the message on the phone updater is "your phone is up to date".

    The cyan would be great, but no even the black?

    Can you help me guys on this?

    Thanks in advance
    07-23-2014 03:16 AM
  2. Neelim Shyam's Avatar
    Now what does ur extras+ info say? Lumia amber?
    07-23-2014 03:18 AM
  3. Nuno MF's Avatar
    Not even that
    Version : 1.9.1.42

    Any idea?
    07-23-2014 03:39 AM
  4. Neelim Shyam's Avatar
    I suggest you to use the software recovery tool.. May fix the issue.. Den update to cyan.. 👍
    07-23-2014 03:42 AM
  5. Nuno MF's Avatar
    I will try it and post some news.
    Thks
    07-23-2014 03:46 AM
  6. Neelim Shyam's Avatar
    Yeah.. Post for sure.. Hope ur issue gets fixed..
    07-23-2014 03:47 AM
  7. Nuno MF's Avatar
    In fact it did reinstalled the software and i am already again with the black.

    Any checks for updates don't show anything regarding the cyan.
    07-23-2014 06:22 AM

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