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Hello,
I would like to know if my Lumia 1520 (OS 8.10.12397.895, Firmware 1028.3562.1402.0001) will be able to update directly to Lumia Cyan when it becomes available or would I need to downgrade back to Windows Phone 8 as recommended by Microsoft? And my phone's software release is Lumia Black so is this the developers preview OS or not?
If you don't have Cyan already and you have 8.1 then you're running the Preview. However the OS itself will be identical to the one that comes as part of the Cyan update.
Nutshell: you can either wait until a major issue is fixed (which is why Preview phones have been blocked from updating), or go ahead and downgrade to 8.0 and update to Cyan from there.
Windows Phone 8.1 Preview users still need to downgrade their OS in order to get Lumia Cyan | Windows Phone Central
Thanks a lot David. I've successfully downloaded my OS to WP 8.0.
Did you get cyan?
Hello Richard,
Unfortunately it is still 'under testing' for my region.