1. okizen's Avatar
    Hello,
    I would like to know if my Lumia 1520 (OS 8.10.12397.895, Firmware 1028.3562.1402.0001) will be able to update directly to Lumia Cyan when it becomes available or would I need to downgrade back to Windows Phone 8 as recommended by Microsoft? And my phone's software release is Lumia Black so is this the developers preview OS or not?
    07-24-2014 04:49 PM
  2. David P2's Avatar
    If you don't have Cyan already and you have 8.1 then you're running the Preview. However the OS itself will be identical to the one that comes as part of the Cyan update.

    Nutshell: you can either wait until a major issue is fixed (which is why Preview phones have been blocked from updating), or go ahead and downgrade to 8.0 and update to Cyan from there.

    Windows Phone 8.1 Preview users still need to downgrade their OS in order to get Lumia Cyan | Windows Phone Central
    07-24-2014 05:05 PM
  3. okizen's Avatar
    Thanks a lot David. I've successfully downloaded my OS to WP 8.0.
    07-24-2014 07:53 PM
  4. Richard Silvera's Avatar
    Did you get cyan?
    07-24-2014 08:07 PM
  5. okizen's Avatar
    Hello Richard,
    Unfortunately it is still 'under testing' for my region.
    Richard Silvera likes this.
    07-25-2014 03:50 PM

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