1. WPCentral Question's Avatar
    Hi,

    I'm trying to roll back my Lumia 1520 DP via Nokia Software Recovery Tool.

    The tool fails downloading the firmware file (.ffu) due to checksum error. It will retry and get stuck again at 100%.

    The log looks like this:

    2014-07-25 15:34:12Z | 3228 (NokiaSoftwareRecoveryTool) | 0x00000015 | NokiaSoftwareRecoveryTool.Connectivity.dll | NokiaSoftwareRecoveryTool.Connectivity.Mira.ParallelDownloader.DownloadManager | Error | The downloaded file C:\ProgramData\Nokia\Packages\Products\RM-937\RM937_1028.3562.1402.0001_RETAIL_eu_euro1_231_01_374945_prd_signed.ffu was deleted due to incorrect checksum. Download package operation retry without parallel downloading. |
    2014-07-25 15:34:12Z | 3228 (NokiaSoftwareRecoveryTool) | 0x00000015 | NokiaSoftwareRecoveryTool.Settings.dll | NokiaSoftwareRecoveryTool.Settings.Info.AppInfo | Information | getting registry value: Mode = |
    2014-07-25 15:34:13Z | 3228 (NokiaSoftwareRecoveryTool) | 0x00000003 | NokiaSoftwareRecoveryTool.Connectivity.dll | NokiaSoftwareRecoveryTool.Connectivity.Castor.FiReReport.Sender.FiReReportSender | Information | Fire report was sent successfully. |
    2014-07-25 15:54:31Z | 3228 (NokiaSoftwareRecoveryTool) | 0x00000034 | NokiaSoftwareRecoveryTool.Logics.dll | NokiaSoftwareRecoveryTool.Logics.Firmware.FirmwareDownloadLogic | Information | Downloading file: C:\ProgramData\Nokia\Packages\Products\RM-937\RM937_1028.3562.1402.0001_RETAIL_eu_euro1_231_01_374945_prd_signed.ffu completed |
    2014-07-25 15:54:36Z | 3228 (NokiaSoftwareRecoveryTool) | 0x00000034 | NokiaSoftwareRecoveryTool.Connectivity.dll | NokiaSoftwareRecoveryTool.Connectivity.Mira.ParallelDownloader.DownloadManager | Error | The downloaded file C:\ProgramData\Nokia\Packages\Products\RM-937\RM937_1028.3562.1402.0001_RETAIL_eu_euro1_231_01_374945_prd_signed.ffu was deleted due to incorrect checksum. Download package operation will be cancelled. |
    2014-07-25 15:54:36Z | 3228 (NokiaSoftwareRecoveryTool) | 0x00000034 | NokiaSoftwareRecoveryTool.Logics.dll | NokiaSoftwareRecoveryTool.Logics.Firmware.FirmwareDownloadLogic | Information | Download Completed |
    2014-07-25 15:54:36Z | 3228 (NokiaSoftwareRecoveryTool) | 0x00000034 | NokiaSoftwareRecoveryTool.Connectivity.dll | NokiaSoftwareRecoveryTool.Connectivity.Mira.ParallelDownloader.WebFileWrapper | Error | Downloading C:\ProgramData\Nokia\Packages\Products\RM-937\RM937_1028.3562.1402.0001_RETAIL_eu_euro1_231_01_374945_prd_signed.ffu Failed. Object reference not set to an instance of an object. |

    I have also tried using NSU with other RM-937 product codes and they all fail...

    Any idea what could be the issue?

    Thanks!
    07-25-2014 10:37 AM
  2. switch side method's Avatar
    Yep...hard reset your phone (back up first) and then go for it. To download Nokia software on laptop it takes 2 updates. Let us know the outcome
    07-25-2014 05:03 PM
  3. JasonKruys's Avatar
    The download is failing the checksum on the PC. Often firewall or anti virus causes such problems with ' managed' downloads. Try disabling them temporarily.
    Sent from my Lumia 1520 using Tapatalk (with free typos)
    07-25-2014 06:13 PM

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