1. WPCentral Question's Avatar
    hi, im hoping someone can solve nokia's problems for them as nokia don't seem to give a dam. my Lumia 920 will not connect to my pc. its windows 8.1 and when I connect my phone it shows its charging but does nothing on my pc not even a sound. it doesn't show under devices etc. I have even paid Microsoft help and they say there is nothing wrong with the pc its the phone. it will connect to my friends pc but not mine and everything else I plug into my pc's usb works fine just not my phone. its as if I haven't connected and if I couldn't see it was charging id guess at the lead being broken. I have tried 3 other usb cables.
    I had a nokia years ago and I stupidly thought they must have changed over the years but no, there still flakey heaps of crap with absolutely no help from nokia themselves. they don't seem to give a dam if there stuff works or not. hopefully they will go bust and no one else will suffer the mistake of being stuck with there phones for 2 years on contract. wont be making the mistake again.
    07-25-2014 05:57 PM
  2. SSgt Bruskowiz's Avatar
    Go to the drivermanager of your pc....delete every driver related to your phone. Restart and connect your phone.
    07-25-2014 06:01 PM
  3. stickyshocker's Avatar
    Have you simply tried a different usb port? But I agree with last post so that first
    codpeice6307 likes this.
    07-25-2014 06:07 PM
  4. Santos lil elpair's Avatar
    Go to start screen, type administrative tools, open it, click computer management. Does it show the disk on this screen or the volume? If so, you can change it to add a drive letter and have the device show up. Otherwise try removing the drivers. Sometimes switching usb ports will help. Are you plugging in after your PC is turned on? You can try plugging in with it off then turning it on or vice versa. Also make sure you aren't using a hub to connect.
    07-25-2014 06:09 PM
  5. codpeice6307's Avatar
    hi thankyou so much for replying. im not a computer guy so can I ask how you delete device drivers
    07-25-2014 06:16 PM
  6. codpeice6307's Avatar
    hi thanks for replying. im not very good with pc's how do I delete device divers.
    and yes have tried all usb ports etc but doesn't seem to make any difference.
    Go to the drivermanager of your pc....delete every driver related to your phone. Restart and connect your phone.
    07-25-2014 06:23 PM
  7. codpeice6307's Avatar
    there is nothing showing for my phone it doesn't even show it under the usb port . I cant see any drivers listed for my phone at all.

    Go to start screen, type administrative tools, open it, click computer management. Does it show the disk on this screen or the volume? If so, you can change it to add a drive letter and have the device show up. Otherwise try removing the drivers. Sometimes switching usb ports will help. Are you plugging in after your PC is turned on? You can try plugging in with it off then turning it on or vice versa. Also make sure you aren't using a hub to connect.
    07-25-2014 06:31 PM
  8. SSgt Bruskowiz's Avatar
    07-25-2014 07:44 PM

Similar Threads

  1. Replies: 21
    Last Post: 02-04-2015, 07:23 PM
  2. No post to facebook in a contact
    By thomasOmorrell in forum Ask a Question
    Replies: 3
    Last Post: 07-30-2014, 01:43 PM
  3. Lumia 1320
    By WPCentral Question in forum Ask a Question
    Replies: 2
    Last Post: 07-28-2014, 01:42 PM
  4. Email+Settings settings menu broken in WP8.1 running Nokia Cyan
    By vipin_thegame in forum Windows Phone 8.1
    Replies: 1
    Last Post: 07-25-2014, 05:12 PM
  5. Verizon to put some limits on unlimited data
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-25-2014, 03:00 PM
LINK TO POST COPIED TO CLIPBOARD