1. guimbo's Avatar
    Hi !
    I have a Windows Phone
    I used to save all of my pictures and vidos on my phone and had micro sd Card.
    A couple days ago, I saw that I couldn't update my software because I didn't have enough room on my phone. So I copied all of my pictures on to the micro SD card, and deleted them from my phone, but the phone storage occupied by "pictures" didn't change...
    I took out the SD card to make sure that I didn't have any pictures left and I didn't !
    So what could I do ? Do you have any suggestions ?

    Guimbao
    07-26-2014 03:14 PM
  2. Bruno Blanes's Avatar
    Well, on the top of my mind I would restart the phone and clean temporary files... But be sure to have deleted them all...
    07-26-2014 03:17 PM
  3. Guytronic's Avatar
    Try the Soft Reset\Phone reboot and see if that clears things.
    (Hold volume - with off button together for 10 seconds till the phone vibrates then let go)
    Himanshu Chowdhary likes this.
    07-26-2014 03:18 PM
  4. guimbo's Avatar
    @Bruno Blanes : I've tried turning it off, but no change and I've tried to delete the temporary files but it takes for ever and my screen shuts down before the end so it stops... Do you know how to do it ?
    @guytronic : I'll try this out !

    Thank you !
    07-26-2014 04:45 PM
  5. JamesPTao's Avatar
    Have you tried hooking it up to a computer and deleting the files from there? If they do t show up delete the folder. It will regenerate itself.
    07-26-2014 04:56 PM
  6. guimbo's Avatar
    @guytronic : it didn't work :/
    @JamesPTao : Can I do it with a mac ?
    i didn't get it, if I see the pictures what should I do ?
    07-26-2014 05:10 PM
  7. Guytronic's Avatar
    07-26-2014 05:59 PM
  8. guimbo's Avatar
    Thank You !
    Guytronic likes this.
    07-27-2014 04:07 AM

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