1. nikeee's Avatar
    Hi,

    my the screen of my 925 just got broken. The screen is not usable anymore. It is able to connect to the PC via USB and is vibrating when new notifications come in, so it might only the the display that doesn't work anymore. Also, my alarm clock keeps ringing because I can't turn it off.

    I'd buy a new one, but I'm in the fear of not getting access to my data (WhatsApp history and stuff) ever again.

    Is there a way to backup the phone with the broken screen and restore it to the new one? Or is there basically any way to get my data off the phone? Any OEM-Software that can do something like that?
    Also, which data is actually getting backed up by the WP backup functionality? I don't think the app storage is a part of that (meaning the WhatsApp history and MS Authenticator).

    I would actually physically open the broken device. AFAIK the entire phone storage is on a SD card inside. But I wouldn't open up my new phone. I don't know whether the data on the internal SD card is encrypted or not, so I don't know whether I can access the data on my PC or not.

    Any idea what to do?
    Last edited by nikeee; 07-29-2014 at 04:51 AM.
    07-29-2014 03:26 AM
  2. David P2's Avatar
    Transplant the whole logic board into a donor 925 - one that's dead but has a working screen. That would be easiest.
    07-29-2014 05:05 AM

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