07-30-2014 08:07 PM
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  1. WPCentral Question's Avatar
    WPCentral Question
    I have Lumia 1520 Windows 8.1 Cyan and for example, when a video clip finish playing, after few seconds there's a pop sound through the speaker!
    I tried to play video on mute, and even then, a pop sound is there couple of seconds after the video is finished playing. It's very anoying, and I am so dissapointed in Nokia and Microsoft. I will return this phone if there is no fix or sooner update if it's software bug. Somebody have the same problem?
    07-29-2014 08:41 PM
  2. Scienceguy Labs's Avatar
    Scienceguy Labs
    Trusted Member
    This happened to me on the day I pulled my 1520 out of the box and turned it on for the first time way back in December. I was so mad. ha ha
    I quickly performed a hard reset and it hasn't happened since. Hope this helps.
    07-29-2014 08:48 PM
  3. Ivan Miljkovic's Avatar
    Ivan Miljkovic
    I will try that probably! It'll be a real knockout if I wipe all data and reset everything on factory settings and problem still persists. Thanks in advance.
    07-29-2014 08:55 PM
  4. Ivan Miljkovic's Avatar
    Ivan Miljkovic
    No luck. It's happening again. Can't believe they didn't solved this stupid problem through some update.
    07-29-2014 09:34 PM
  5. Scienceguy Labs's Avatar
    Scienceguy Labs
    Trusted Member
    Ouch. Sorry to hear that. How long have you had your phone?
    07-29-2014 09:43 PM
  7. BatteryLife's Avatar
    BatteryLife
    This is a known issue in WP8.1, on all phones. I initially thought that Cyan would fix it... ah well
    07-29-2014 09:48 PM
  8. Ivan Miljkovic's Avatar
    Ivan Miljkovic
    About four days. I don't know should I return it, because I don't know if it's a software bug or hardware...
    07-29-2014 09:48 PM
  9. Ivan Miljkovic's Avatar
    Ivan Miljkovic
    Didn't know that. So this is a software bug?
    07-29-2014 10:01 PM
  10. Scienceguy Labs's Avatar
    Scienceguy Labs
    Trusted Member
    I'd contract Microsoft support through Twitter and ask them. They usually respond quickly.
    Or, just go swap it out for a new one and see.
    07-29-2014 10:22 PM
  11. Ivan Miljkovic's Avatar
    Ivan Miljkovic
    It would be great if you can do that. I don't have Twitter account. Please yell if anything comes up. Thanks.
    07-29-2014 10:36 PM
  12. Pierre Blackwell's Avatar
    Pierre Blackwell
    I can say that the update fixed my phone. I don't here that pop anymore.
    07-29-2014 10:46 PM
  13. jomarr's Avatar
    jomarr
    Are you talking about the ending of the sound being repeated for a split second?

    If yes, it's a known issue on WP as WP doesn't support gapless playback. It's a bummer but yeah, we have to deal with it.
    07-29-2014 11:02 PM
  14. dicks-webos's Avatar
    dicks-webos
    I have the same when playing MP3s from the SD-card with any music player (on my 820 with 8.1DP). Totally annoying. How come dogfood testers have not found this bug prior to 8.1 gold release?
    07-30-2014 12:46 AM
  15. switch side method's Avatar
    switch side method
    It happened on my 1520. The cyan update fixed it
    07-30-2014 08:07 PM
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