1. Farhan Rahman's Avatar
    I use a htc 8S , so I went to the windows website and used the "find my phone" from the website to erase my phone and this lead my phone to constantly reset itself. SO WHAT TO DO?
    07-31-2014 06:56 AM
  2. N_LaRUE's Avatar
    That's not how you reset your phone. I'm not entirely sure why you did that but anyway, here's a link on how to reset your phone with buttons. Give that a go.

    Windows Phone 8S by HTC Support - Factory reset | HTC United Kingdom
    07-31-2014 07:18 AM
  3. Farhan Rahman's Avatar
    Yeah, I know how to reset normally so out of curosity I used the website and know its in constant reset. It comes back to the start screen and then turns off to reset again.
    07-31-2014 08:39 AM
  4. berty6294's Avatar
    That has happened to me just as a glitch from the dev preview on my Icon. Turning it on or resetting it will sometimes just make the phone bootloop. Will go to the Nokia page, then Verizon page, then shutdown and try again. Usually just hold the power and vol down button to reset it again.
    07-31-2014 10:20 AM
  5. Farhan Rahman's Avatar
    Still did not stop resetting itself !
    08-01-2014 05:39 AM
  6. David P2's Avatar
    The method you used is what you do if someone has stolen your phone and don't want them accessing anything on it. If it just wiped it and left it in a normal state, it would be a bit pointless - yes your data would be gone, but they would still have a fully functional phone.....
    08-01-2014 05:43 AM
  7. Farhan Rahman's Avatar
    yeah,but the problem now is that it returns to the normal state I can roam around my phone and then it shuts off to reset after some time
    08-01-2014 07:08 AM
  8. David P2's Avatar
    I would be inclined to give it a dose of the retail recovery tool - it could be resetting because the remote erase corrupts something essential to normal operation, and a flash would restore the original image.

    Edit: Or whatever the HTC equivalent is.
    Last edited by David P2; 08-01-2014 at 10:23 AM.
    Farhan Rahman likes this.
    08-01-2014 07:44 AM

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