1. WPCentral Question's Avatar
    I bought a new Nokia Lumia 1320 4 months back.Facing too many problems like first month hanging,then battery,camera problems,then now simcard slot problem,now after giving to Nokia care lock button problem.I dont know what to do.They are saying that they have to send it to the company.I told them that i need a replacement but they are saying there is no replacement warranty.Trusted Nokia cheated me.
    07-31-2014 08:30 PM
  2. Guytronic's Avatar
    Not sure what your question is.
    Nokia I believe is liable for manufacturing defects that should be taken care of under their warranty terms.
    I don't believe they are bound by the warranty to send a replacement.

    Have you talked directly with Nokia?
    Himanshu Chowdhary likes this.
    07-31-2014 08:40 PM
  3. hotphil's Avatar
    Depending on which country you're in, from who, and how you bought it, you may be protected by relevant consumer laws. Sounds like you got a dud device. It's usual for them to try the "we can't lend you a replacement" line. Personally, I'd be getting a full refund.
    Guytronic likes this.
    07-31-2014 08:54 PM
  4. Bubeshver's Avatar
    Thank u for u replies.I have contacted directly with the Nokia care personnel in my city.He said that after updating the software the problem will be solved but didn't.He said that he has to send it to the Nokia company then they will decide whether to replce it or not.Can we refund the money if so how to refund?Is there are any way to directly contact the nokia personells?Please help me as a MBBS student there is no free time for me...please help me
    07-31-2014 09:11 PM
  5. Guytronic's Avatar
    You'll have contact Nokia support.
    This is a good place to start:
    Local Support - Nokia
    Himanshu Chowdhary likes this.
    07-31-2014 10:16 PM
  6. Keith Brooks's Avatar
    Tell them you want a Icon or 1520 for all your hassle's !!!!!!!!
    08-01-2014 12:11 AM

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