1. andystech's Avatar
    Hi guys,

    I meet all requirements for the Nokia Software Recovery Tool however I get the following error when running it:

    NokiaSoftwareRecoveryTool.Logics.ErrorHandling.Exceptions.UnexpectedErrorException: Logic enabling is failed ---> System.Runtime.InteropServices.COMException: Unable to get error message
    at FuseLib.FuseLoaderClass.CreateConnectionServices()
    at Nokia.CareSuite.Connectivity.FuseConnectivity.LoadFuse()
    at NokiaSoftwareRecoveryTool.Connectivity.Castor.CastorEngine.InitializeFuse()
    at NokiaSoftwareRecoveryTool.Connectivity.Castor.CastorEngine.RunInternal()
    at NokiaSoftwareRecoveryTool.Connectivity.Castor.CastorEngine.Start()
    at NokiaSoftwareRecoveryTool.Logics.RecoveryToolLogic.EnableAllLogics()
    --- End of inner exception stack trace ---
    at NokiaSoftwareRecoveryTool.Logics.RecoveryToolLogic.EnableAllLogics()
    at NokiaSoftwareRecoveryTool.App.TaskDoWork()
    at System.Threading.Tasks.Task.InnerInvoke()
    at System.Threading.Tasks.Task.Execute() at NokiaSoftwareRecoveryTool.Logics.RecoveryToolLogic.EnableAllLogics()
    at NokiaSoftwareRecoveryTool.App.TaskDoWork()
    at System.Threading.Tasks.Task.InnerInvoke()
    at System.Threading.Tasks.Task.Execute()
    I am running windows 8.1 and meet all requirements stated on the page I downloaded it from:
    FAQ - FAQ - How can I recover/reset/restore my phone software? - Nokia - UK

    I have tried restarting, clean booting, with & without device connected, compatibility troubleshooting..

    Anyone had similar issues or know of any workarounds?

    Thanks
    08-01-2014 03:58 PM
  2. piaqt's Avatar
    08-01-2014 04:19 PM
  3. andystech's Avatar
    Thanks though that file exists
    08-01-2014 05:40 PM

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