1. benkrogh's Avatar
    I just got my Lumia Icon today from Verizon. An odd thing is happening: when I view a white screen (built-in mail), there's a definite purple/magenta hue to the screen. When I turn the phone and view it from the side or top/bottom, the tint isn't viewable... This makes me feel like it's a hardware issue and not software?

    Anyone else have issues with this? Do I need to send it back to Verizon?
    08-01-2014 04:51 PM
  2. belodion's Avatar
    Are you able to adjust the colour settings, or does that not seem the appropriate fix? Is it what they're talking about here?


    Posted via Windows Phone Central App
    08-01-2014 05:18 PM
  3. benkrogh's Avatar
    I took this in to a Verizon store the day I received it, and it was replaced immediately. I was told this was a recent "common issue" and my guess is it's a defect in the supply chain and a bad batch of screens were sent out. If you have a purple screen (not the purple tint adjustable in color settings), get it replaced before your first 14 days are up!
    08-04-2014 10:15 PM

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