1. Ahmad Fauzan Rustan's Avatar
    I am using Windows 7 on PC to downgrade my Windows Phone wp8.1 to wp8, but it seems that when i was downloading Nokia software recovery tool, something went wrong, but the app still can be used, so i opened the Nokia software recovery tool, and download new installation, but it stucks at 96%...,
    Is there someone explain this situation? I want to use Lumia Cyan as soon as possible....
    Thank you
    Last edited by Ahmad Fauzan Rustan; 08-02-2014 at 08:54 PM. Reason: some text missing
    08-02-2014 08:51 PM
  2. switch side method's Avatar
    You may need to hard reset your phone then try again with recovery tool
    08-03-2014 01:53 AM
  3. roni09riku's Avatar
    When I first used Nokia Software Recovery Tool, my PC crashed during downloading. Then it won't open after I got back on Windows. I changed the directory of where the recovery tool was installed (simply copied the program's folder to another drive) and also changed the download directory. Completed the download without any problems. I had to start again though. Since you can still open yours, try changing the download directory of the WP 8.0 OS.
    08-03-2014 02:20 AM
  4. anandha prabu's Avatar
    Hi friends iam from India i had downgraded my WP 8.1 to wp8 with the help of Nokia centre in my area but they had installed Cambodia black update in my phone can i able to get cyan update when it is released in India
    08-03-2014 02:28 AM
  5. roni09riku's Avatar
    Hi friends iam from India i had downgraded my WP 8.1 to wp8 with the help of Nokia centre in my area but they had installed Cambodia black update in my phone can i able to get cyan update when it is released in India
    Is your phone Country Variant? Go to Settings > Extras + Info > More Info and check the manufacturer name. Once you see the country, check the list of available countries here Availability in Asia Pacific - Nokia. If it says it's available then you can have it.
    08-03-2014 03:09 AM

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