1. Devilyne Blazefield's Avatar
    Im using Nokia Lumia 630 and a TDK headphone. But lately when Im using the TDK headphone,it drops my volume to 0 (usually I put 20 for headphone,but when plug in, it drops slowly one by one to 0), and when I put higher the volume, the volume drops again.(The volume normal when no headphone pluged in)

    What cause this problem? Can anyone teach me the solutions? Thank you
    08-06-2014 01:44 AM
  2. GUNJAN BANERJEE's Avatar
    I am trying to use Chinese low budget headphone instead of costly Nokia headphone because Nokia Lumia 630 headphone is not available in India. But the Chinese headphones(mostly) are not supported. While I pin 📌 my headphone 🎧 it does not read it. Backspeaker is responding continuously after the headphone pinned in. What is the solution?
    08-11-2014 04:28 AM
  3. SX_2014's Avatar
    I have the same problem, but with the headphones from Nokia Lumia 630 package.
    The volume drops to 0 all the time I listen music or see video with headphones on. Only a phone restart solve the problem.
    I know the default volume is set to 13 from 30, to protect the hearing, but this is not a problem. The volume drops to 0 even is set to 13, 12, 11 or whatever.

    I have Nokia Lumia 630 with Windows Phone 8.1, but this problem is also present in other models, it seems.
    Look on YouTube, please, to see exactly what I mean. Search for: "Windows Phone 8.1 volume bug".
    Sorry, I can't post links yet.

    Is a Windows Phone 8.1 or is a hardware issue?
    Can anyone tell us, please?

    Thanks!
    08-28-2014 11:18 AM

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