1. WPCentral Question's Avatar
    recently i have been facing random screen freezing problem with my lumia 920. i love the phone until now i hadn't faced any issue. but from 2 days i have been annoyed by the random freezing of the phone. recently i have updated the phone to 8.1 update 1 after that the phone worked fine for one day. the next day it becomes unresponsive and the display hangs. i have done soft and hard reset but still the problem stays.
    what really happens is while im navigating normally through my phone .open any app or game or types any text the screen freezes. All i have to do is press the power button twice to get the display back. it then works fine for about a minute and then hangs again.. it doesn't allow me to do anything at all.. read many forums . had tried uninstalling the recently installed apps.
    don't understand whether its due to the update or anything else. kindly suggest me a solution for this problem.
    08-07-2014 05:13 PM
  2. Carlos Alberto De la Fuente's Avatar
    This happens to me as well on my 920 sometimes, specially when using music players, the screen becomes unresponsive and have to soft reset. Must be something related to the lack of the cyan firmware.
    L920_NewUser likes this.
    08-07-2014 05:21 PM
  3. L920_NewUser's Avatar
    how to overcome this problem.... i want my phone to be responsive like before.
    08-08-2014 01:54 AM
  4. JamesPTao's Avatar
    recently i have been facing random screen freezing problem with my lumia 920. i love the phone until now i hadn't faced any issue. but from 2 days i have been annoyed by the random freezing of the phone. recently i have updated the phone to 8.1 update 1 after that the phone worked fine for one day. the next day it becomes unresponsive and the display hangs. i have done soft and hard reset but still the problem stays.
    what really happens is while im navigating normally through my phone .open any app or game or types any text the screen freezes. All i have to do is press the power button twice to get the display back. it then works fine for about a minute and then hangs again.. it doesn't allow me to do anything at all.. read many forums . had tried uninstalling the recently installed apps.
    don't understand whether its due to the update or anything else. kindly suggest me a solution for this problem.
    Did you download the live lock screen beta app from Ms? My 920 started doing that a couple days after downloading that app. Kept doing it. Uninstalled the app and hasn't happened since.
    08-08-2014 02:00 AM
  5. L920_NewUser's Avatar
    no i have uninstalled many recently installed app including Skype and live lock screen...
    08-08-2014 02:04 AM
  6. stevemind's Avatar
    Yeah live lock been a big culprit for my lagging, but the new update has help me...and a hard reset. L630
    08-08-2014 02:10 AM
  7. JamesPTao's Avatar
    Do a soft reset and make sure the lock screen is set back to normal under settings. Can't remember the change but after uninstalling the live lock screen app there was still something it had changed I had to change back in settings.
    08-08-2014 05:21 PM

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