1. JDawg47's Avatar
    I had an app on my phone that started acting up so I removed it. I now want to reload it but can't. I only have access to the free app, not the full version that I paid for already. How do I get the app that I purchased back on my phone? Thanks, Joey.
    08-09-2014 06:53 PM
  2. CharlieBoy1894's Avatar
    Just tap the buy button again and instead of asking you to pay for it. It will ask you that the app was already purchased and do you want to install it again. What is the app btw?
    08-09-2014 06:55 PM
  3. JDawg47's Avatar
    That did it. Thanks! It was an app called Handyscan.
    08-09-2014 08:04 PM
  4. djeire84's Avatar
    Also its good practice to back up your phone you can do this by Settings....Backup.....Apps and Settings chose "Backup Now" once this completes make sure you have Settings option slider to "On" and the Apps option slider to "On" so when something happens to your phone you can always get back the apps and settings that you had when you did the backup. This means that if you delete an app(s) by accident when you Reset your phone you can apply the backup and the app(s) will be automatically installed. Also you can do this for your text messages and photos. The backup option is very good I would 100% tell you to do it as I have on numerous occasions. It goes to OneDrive and you can also manage your backups from there too.
    08-09-2014 08:50 PM

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