1. Andrew Martin4's Avatar
    I just bought a Lumia 635 and on the second day I used it a few of the preinstalled apps disappeared including Nokia mixradio and Nokia camera. I went to the store but it showed them as installed. Also I can't delete them because I can't find them anywhere, they don't show in my apps list or in storage sense. Can someone please help me?
    08-10-2014 02:41 AM
  2. blueboysin's Avatar
    Same here plz if any body know's the solution?
    08-10-2014 03:16 AM
  3. benny142's Avatar
    Did you try a soft reset? After soft reset if the issue still persists, try a hard reset! Still not resolved, return your phone.
    Andrew Martin4 likes this.
    08-10-2014 03:22 AM
  4. keerthi vasan's Avatar
    Hard reset is the only solution. I too faced this problem and had to do a hard reset. Soft reset didn't help.
    Andrew Martin4 likes this.
    08-10-2014 03:53 AM
  5. Andrew Martin4's Avatar
    Yes I did two soft resets and it didn't help. I'll try a hard reset, thanks for the help.
    08-10-2014 04:54 AM

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