1. WPCentral Question's Avatar
    Hello

    I have a 920, Whatsapp was working fine until a few weeks ago when it keeps going offline. I have to either turn the phone on or off or turn the wi-fi on or off the re-connect. This is happening even if I am using the Whatsapp for a conversation, after a few mins its goes offline. I have soft reset the phone and reinstalled Whatsapp but it's still happening. All the settings seem to be correct.
    08-14-2014 03:37 AM
  2. Laura Knotek's Avatar
    What OS version and firmware are you running?
    08-14-2014 03:41 AM
  3. KRichardson1983's Avatar
    Hello, the OS Version is 8.0.10517.150 and Firmware is 3051.40000.1349.0007

    Thanks
    08-14-2014 04:16 AM
  4. Torcher Death's Avatar
    Whats your battery saver status ??
    I had a similar problem a couple months ago, wherein I discovered having battery saver set to 'always be on', it not only disables notifications, but also cuts off wifi even while the app is on & in the middle of a conversation sometimes. So, try switching it to 'when battery is low' & if all else fails, theres always the Hard Reset.
    08-14-2014 05:35 AM
  5. Torcher Death's Avatar
    Hello, the OS Version is 8.0.10517.150 and Firmware is 3051.40000.1349.0007

    Thanks
    A simple WP8.0 on Lumia Black would have sufficed though : )
    08-14-2014 05:36 AM

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