1. rav405's Avatar
    Hi, I Use a lumia 720 CV in India, the phone is running on WP 8.1 Update1, I am trying to get Lumia Cyan update on the phone but I am unable to install it and it is still stuck on Lumia Black.I even checked for the update on the phone but could not get the update.. What should I do?
    08-15-2014 01:26 PM
  2. palmujukka's Avatar
    MS has blocked the Cyan update for dev preview phones because of the Bitlocker bug. You must downgrade to 8.0 to get Cyan right now or wait for Microsoft to fix the bug and resume the updates for preview phones.
    08-15-2014 01:29 PM

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