1. corgi's Avatar
    Every time I try to backup my apps and settings on my 1520 it says there is a problem try again later. Anybody know why this is happening?
    Sakitumi likes this.
    08-16-2014 01:53 AM
  2. Laura Knotek's Avatar
    Do you have text message backup on? That has been a cause of the bug for some people.
    08-16-2014 01:55 AM
  3. Sakitumi's Avatar
    It happens to me too, Lumia 620
    SARJINDER KAUR likes this.
    08-16-2014 05:03 AM
  4. Sakitumi's Avatar
    Even with SMS backup disabled I get the error message
    08-16-2014 05:08 AM
  5. SARJINDER KAUR's Avatar
    I have Lumia 1020 and I've been having this problem ever since the Windows 8.1 Update. My o/s version is 8.10.14147.180. Also today I noticed my clock was wrong, set it to auto update and this turns 24hr off, can't have auto time and 24-hr clock. I've had to manually sync my Microsoft account several times and clock , wondering I this is related. I've turned photo and SMS upload off and still get the backup error. just says try again no error code. Have even removed lock image, temp files, restarted, soft reset, sync and backup - no luc????

    Help- I want the cyan update but need to be able to backup my phone first.
    08-16-2014 05:36 AM
  6. SARJINDER KAUR's Avatar
    Is there any solution to this problem? How can I back up?

    Is Nokia Recovery Software Tool only used to restore, or can we backup too?
    08-16-2014 02:02 PM
  7. CristianCson's Avatar
    I had the same problem on my Lumia 930, no backup was taken.

    I uninstalled Live Lock Screen BETA from my phone, rebooted then changed my lock screen to another background (Bing) and then changed back to photo, rebooted again

    Then it was possible to do a backup again, so try removing the Live Lock Screen Beta if you have it and see if it works.
    08-18-2014 05:49 PM
  8. SARJINDER KAUR's Avatar
    don't have it, but did change my lock screen image and that did not work
    08-19-2014 06:12 AM
  9. SACRIFICE_84's Avatar
    Even im facing the problem since one month no backup on 1520.
    SARJINDER KAUR likes this.
    08-25-2014 08:20 AM

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