1. WPCentral Question's Avatar
    Hello
    I was browsing the web on my Nokia Lumia 520 and a pop up came up saying I have (4) virus on my phone, at that point I clicked "OK" and it started to take me to other site, at that point I closed the page before it loaded and turned off the internet connection. How do I get rid of these virus if they are there?
    The thing is my phone hasn't been doing anything wired, it's running at normal speed and there has been no glitches that weren't there before.
    Is there anyway to scan my phone to find the viruses?
    I am just a little worried so if anyone can help that will be great
    Thanks
    08-19-2014 02:07 AM
  2. Guytronic's Avatar
    That's just a redirect trick by the website you were looking at.
    I think you're safe.
    Force2Reckon, a5cent and xandros9 like this.
    08-19-2014 02:15 AM
  3. manus31's Avatar
    Windows mobile is generally considered safe from viruses and malware. Being a computer security graduate,the first app I looked for on my phone was for antivirus. I was surprised to see there were none, but having done the research I can see that windows mobile has really covered all the bases. There is no way a virus can execute because microsoft signs all trusted apps and components that are safe. An unsigned app(virus) will simply not run.Check out the security overview in windows 8.1, especially the section titled malware resistance:

    Download Windows Phone 8.1 Security Overview from Official Microsoft Download Center

    That does not mean the phone can can protect you from yourself. You still have to use common sense in not clicking scamming links to warnings about viruses or anything else suspicious. Never give out your credit card details, unless you are sure about the website. It is always a good idea to check if a website is pci compliant. These are sites that deal with sensitive information in the most secure fashion. They will not store or pass your information to a third party:

    How Do I Tell If a Website Is PCI Compliant? | eHow

    One thing I would watch out for though is fake antivirus programs that have in the past managed to make there way onto the windows store. But generally I would just say to be smart when your online. I dont think you have anyhing to worry about with viruses though

    Hope this helps
    Force2Reckon and a5cent like this.
    08-19-2014 07:41 AM
  4. maurierose's Avatar
    I wondered about AV protection as well - great info, thanks!
    08-27-2014 02:43 PM
  5. arjan wolthuis's Avatar
    Windows Phone is not virus free. I have had malware on my phone once (police virus) And I removed it by a hard reset
    08-27-2014 04:11 PM
  6. KarmaEcrivain94's Avatar
    Windows Phone is not virus free. I have had malware on my phone once (police virus) And I removed it by a hard reset
    Yup,well you seem to have been incredibly unlucky. Was it a jailbreaked wp7? Because I haven't found any reports of this anywhere on the web.
    08-27-2014 04:16 PM
  7. arjan wolthuis's Avatar
    No windows phone 8.1
    wp_ss_20140724_0001.png

    it's in dutch language.
    08-28-2014 06:36 AM
  8. Karthik Naik's Avatar
    Windows Phone is not virus free. I have had malware on my phone once (police virus) And I removed it by a hard reset
    thats impossible,it would have become a huuge thing by now,windows phone is the most secure OS after BB10
    08-28-2014 06:45 AM
  9. a5cent's Avatar
    thats impossible,it would have become a huuge thing by now,windows phone is the most secure OS after BB10
    Why do you say that? I'm not aware of any reason why BB should be considered more secure than WP. BB has its reputation, but I think WP is the most secure commercial OS ever built. That might actually be the one thing WP does better than ever other OS.
    Last edited by a5cent; 08-28-2014 at 12:48 PM. Reason: spelling
    08-28-2014 06:54 AM
  10. arjan wolthuis's Avatar
    unfortunately it's not inpossible. I thought wp could't get a virus. I was wrong. i called the police and they said it was a virus. they would never do that. If they were searching for you they would come to your door.
    08-28-2014 07:15 AM
  11. manus31's Avatar
    A virus on windows phone is possible, although threats are unlikely/low. Here is a great lecture on windows phone 8.1 security. The guy explains it very well. He starts on security around 6 and a half minutes in:

    08-28-2014 07:42 AM
  12. arjan wolthuis's Avatar
    I think WP should have a (build in )virus scanner. How harsh it sounds, it's not virus free. And if you are unlucky. You need a hard reset to get rid of it
    08-28-2014 08:00 AM
  13. berty6294's Avatar
    Lol I wouldn't call that a virus, just a sneaky website.
    08-28-2014 08:03 AM
  14. arjan wolthuis's Avatar
    I wish it was. It was popping up when II opened the browser every time
    08-28-2014 08:09 AM
  15. berty6294's Avatar
    Just had to close the tab and/or delete history. Backing out of IE alone, it will think its doing you a favor by opening up what you left off with.
    08-28-2014 08:12 AM
  16. arjan wolthuis's Avatar
    I tried. I didn't work
    08-28-2014 08:13 AM
  17. a5cent's Avatar
    unfortunately it's not inpossible. I thought wp could't get a virus. I was wrong. i called the police and they said it was a virus. they would never do that. If they were searching for you they would come to your door.
    Based on what a quick internet search told me, this 'police virus' is ransomware that locks down your PC, making it unusable, and falsely promises an unlock after payment.

    There are a few things that are very fishy about your post:

    1)
    Infection with this virus requires that the user is ignorant enough to run shady software on their PC (received in dubious e-mails, downloaded off dubious websites, etc), meaning this is windows/x86 based malware! Such software simply can not run on ARM based WP.

    2)
    All you've provided is a screen shot of a webpage being shown in mobile IE. You could just have closed the tab, and ignored the whole thing. Worst case... reboot the device, clear IE history, problem solved. That isn't locked down in any way.

    Any explanations (oh, and what is the URL to that webpage)?
    Last edited by a5cent; 08-28-2014 at 03:05 PM. Reason: spelling
    manus31 and Karthik Naik like this.
    08-28-2014 08:15 AM
  18. berty6294's Avatar
    Yeah see I'm quite confused as IE on WP will not download any file type that can be executed. Not only that but WP OS will not run any executable files. On top of that, WP only runs code that is signed by Microsoft. On top of even that, it would have to be able to run on an ARM processor. The odds of all that happening are about the same as Jesse from Full House being gay!
    manus31 likes this.
    08-28-2014 08:19 AM
  19. arjan wolthuis's Avatar
    Your Interpretation is right. I don't know the URL to that webpage anymore. It was in Bing search. When I clicked on that website it popped up. And won't go away. I agree with you it windows desktop malware. The screenshot says multiple times computer or PC. But never locked down my phone. (it does on a computer)
    08-28-2014 08:24 AM
  20. a5cent's Avatar
    Your Interpretation is right. I don't know the URL to that webpage anymore. It was in Bing search. When I clicked on that website it popped up. And won't go away. I agree with you it windows desktop malware. The screenshot says multiple times computer or PC. But never locked down my phone. (it does on a computer)
    Okay Arjan, you just stumbled over a scam web page.

    It may have have been scripted to screw up your back button. You never actually had a virus.

    For another time, first just attempt to close the tab, not by backing out of the page, but by showing the tab view and using the close-button. In the unlikely case that doesn't work, do a reboot and then clear IE navigation history. A hard reset wouldn't have been necessary.
    berty6294 and arjan wolthuis like this.
    08-28-2014 08:33 AM
  21. arjan wolthuis's Avatar
    Maybe that happened yeah. I keep it in mind for another time
    manus31 likes this.
    08-28-2014 08:35 AM
  22. Karthik Naik's Avatar
    Why do you say that? I'm not aware of any reason why BB should be considered more secure than WP. BB has its reputation, but I think WP is the most secure commercial OS ever built. That might actually be the one thing WP does better than ever other OS.
    they are very inclined towards enterprise,BB actually has the best encryption,so does Windows but not as much as BB10, its still enough for us consumers though
    08-28-2014 10:47 AM
  23. a5cent's Avatar
    they are very inclined towards enterprise,BB actually has the best encryption,so does Windows but not as much as BB10, its still enough for us consumers though
    Enterprise is MS' bread and butter. Even more so than BB.

    What encryption exactly are you refering to? Link?
    08-28-2014 10:51 AM
  24. Karthik Naik's Avatar
    Enterprise is MS' bread and butter. Even more so than BB.

    What encryption exactly are you refering to? Link?
    i cant find any suitable links but from my knowledge it uses a server side encryption as well as a hardware/software ,simliar to WP but when coupled with the BES service,it multiplies the security apparently
    i may be wrong but this is what was discussed often when i used to be active on crackberry
    for us consumers its nearly the same level of security except for the sideloading feature in BB10
    08-28-2014 02:43 PM

Similar Threads

  1. Replies: 12
    Last Post: 06-29-2015, 01:02 PM
  2. should i buy Lumia 930?
    By WPCentral Question in forum Ask a Question
    Replies: 4
    Last Post: 08-26-2014, 08:54 AM
  3. Lumia 520 8.1 update error 80004001-Please Help
    By WPCentral Question in forum Ask a Question
    Replies: 2
    Last Post: 08-19-2014, 03:33 AM
  4. Why is Lumia 928 the last to get Windows Phone 8.1?
    By WPCentral Question in forum Ask a Question
    Replies: 3
    Last Post: 08-19-2014, 01:48 AM
  5. Mobile connection icons on Lumia 925
    By nadroj915 in forum Ask a Question
    Replies: 1
    Last Post: 08-19-2014, 12:48 AM
LINK TO POST COPIED TO CLIPBOARD