1. Mike Waechter's Avatar
    Hey Everyone,

    I've been having an issue with xbox video rental in that the movie never downloads. It's not expired and would like a refund as this is happening to all video rentals on the device. Does anyone know how to get this functioning and how to contact MS about the issue?
    08-19-2014 02:05 PM
  2. Laura Knotek's Avatar
    08-19-2014 02:13 PM
  3. Mike Waechter's Avatar
    That's the xboxone crew, they sent it over to the phone team and stopped billing. The issue still occurs and video rentals are not possible but whatever, I must have high expectations..
    08-20-2014 06:46 AM

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