1. WPCentral Question's Avatar
    Plz help. I updated my Lumia 920 to cyan. After all done I found that my camera will not open .. Try everything soft, hard reset still the same. Even live chat with Nokia can't solve this. I use Nokia software recovery tool to rollback to Lumia black and my camera works fine.. When back to cyan the camera won't work.. So frustrating.. Plz help.
    08-21-2014 01:00 AM
  2. idzfar0203's Avatar
    i just sign an acc.. so this is the problem after updating to cyanwp_20140820_14_01_36_pro.jpg
    anybody has any solution for me? the phone is out off warranty..
    08-21-2014 01:10 AM
  3. hazelkey12639's Avatar
    I have the same problem with my 920. I tried every thing or "trick" that the internet told me but it wouldn't work. Hard reset to factory settings already but that was just a waste of time! I'm frustrated! It's a shame that the camera is broken on a Lumia!
    08-21-2014 01:20 PM
  4. idzfar0203's Avatar
    Yup its depressing .. i decided to rollback to black n stop any update so that i can use my camera.. maybe if have a free time will go to NCC ask them to upgrade it to working order..
    08-22-2014 04:37 AM
  5. Madan Kumar3's Avatar
    Settlings - About - Reset Phone worked dir me. Backup your photos, other app data if possible, wont get it back after reset.
    09-07-2014 07:05 AM

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